Privacy Policy
Welcome to Puraluxe! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose and protect the information you provide to us through our website and services.
1. Information We Collect
We may collect personal information such as your name, email address, postal address, phone number, passport details, travel preferences and payment details when you:
- Make a travel booking or reservation.
- Subscribe to our newsletter or travel alerts.
- Contact us for travel assistance or inquiries.
- Participate in surveys, contests or promotions.
We also collect non-personal information, such as your IP address, browser type and device information, to improve our website performance and user experience.
2. Use of Information
We use the information we collect for the following purposes:
- To process travel bookings and reservations.
- To communicate with you about your travel plans, inquiries, and promotional offers.
- To provide personalized travel recommendations and itineraries.
- To improve our products, services, and website functionality.
- To prevent fraud and ensure the security of our website and users.
3. Information Sharing
We may share your personal information with third-party service providers who help us arrange travel reservations, process payments, and provide travel-related services such as airlines, hotels, car rental companies, and travel insurance providers. We may also share your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze trends, administer the website, track users’ movements around the site, and gather demographic information about our user base. You can control cookies through your browser settings, but please note that disabling cookies may impact your experience on our website.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure and we cannot guarantee absolute security.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take appropriate steps to delete the information.
7. Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to periodically review this Privacy Policy for updates.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@puraluxe-costarica.com.